Clear Scope
Listings identify the reading, service intention or physical item being offered.
SERVICE STANDARDS
Customer Care & Service Standards
Psychic Hermano’s customer-care framework is built around clear listings, private order communication, secure checkout, product-specific instructions and accessible support.
Private Communication
Submitted order details are used to prepare or support the selected service.
Secure Checkout
Orders are processed through Shopify checkout.
Order Support
Customers can contact support with an order number and specific question.
A CLEAR PROCESS
From Choosing to Ordering
- 1
Read the complete product description before choosing.
- 2
Submit only the information requested for that listing.
- 3
Keep the order confirmation for support questions.
- 4
Use the official contact form rather than sharing sensitive payment details.
CONTINUE EXPLORING
